Do you have a passion for delivering excellent levels of customer service?

We are working in partnership, with a superb business who are expanding, and they are seeking a Customer Service Administrator to join their lovely team based in Gloucester. The successful candidate will have good experience within customer service as well strong organisational skills.

In return you will be offered a competitive starting salary of up to £25,700 per annum, with an excellent benefits package such as:

25 days holiday plus 8 bank holidays, social events throughout the year, superb training programme, pension scheme, onsite parking, and lots more …

Your Role:

• Handle incoming customer inquiries via phone, email, and chat.
• Be confident on the phone to ensure a positive customer experience.
• Support with customer needs and recommend appropriate products or services.
• Effectively communicate with different departments within the business.
• Provide an exceptional experience to customers daily.
• Upload information to the system.

Skills:

• You will possess excellent customer service skills.
• Ability to build excellent working relationships with internal and external stakeholders.
• Computer literate.
• Confident telephone manner.
• You will be a highly organised individual.
• Friendly and personable approach.

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